LOT POLISH AIRLINES STAR ALLIANCE MEMBER
7月24日からPOLISH AIRLINES STAR ALLIANCE MEMBERとメールをやり取りしている.
コトの発端はこのメール.
おいらの-f Krakow -t Budapest AM6:00 - AM8:50のフライトスケジュールの後にこんな文章が書いてあった.
F-Name/S-Name MR BILET: LO/ETKT 080 2112616824 ******UWAGA********** ******SAMOLOT Z WARSZAWY DO BUDAPESZTU 23SEP ANULOWANY ***PROSIMY O KONTAKT Z CALL CENTER 0801703703****** ****PRZEPRASZAMY ZA UTRUDNIENIA*********0 OGOLNE WARUNKI PRZEWOZU MIEDZYNARODOWEGO DOSTEPNE SA NA STRONACH WWW.LOT.COM LUB W BIURACH SPRZEDAZY PLL LOT S.A GENERAL CONDITIONS OF INTERNATIONAL CARRIAGE ARE AVAILABLE ON WWW.LOT.COM OR IN LO TICKETING OFFICES. KLIKNIJ NA PONIZSZY LINK, ABY WYSWIETLIC SWOJ PLAN PODROZY :
?????
なんだこりゃ.チケットが確約されましたの意かね?
しかも,おいらのフライトプランが書かれたwebページへのリンクがあったんだけど,
ポーランド語で意味不明.
ポーランド2英語のwebサイト*1を見ながら何となく欠航っぽいコトがかいてあるなぁ〜っと思いつつも
放っといたら8月3日にこんなメールが来た
*****ATTANTION************* *********FLIGHT LO 533 23SEP IS CANCELLED ****** ******PLS CALL CALL CENTER PH 0801 703 703 IN POLAND OGOLNE WARUNKI PRZEWOZU MIEDZYNARODOWEGO DOSTEPNE SA NA STRONACH WWW.LOT.COM LUB W BIURACH SPRZEDAZY PLL LOT S.A GENERAL CONDITIONS OF INTERNATIONAL CARRIAGE ARE AVAILABLE ON WWW.LOT.COM OR IN LO TICKETING OFFICES. KLIKNIJ NA PONIZSZY LINK, ABY WYSWIETLIC SWOJ PLAN PODROZY :
え?何かもろにCANCELLEDってかいてあるんですけど...電話しろって?ポーランドまで?
ちょっと忙しい時期だったので,放っといたら翌日にこんなメールが
CONTACT LOT OFFICE TO CHANGE YOUR RESERVATION FREE OF CHARGE OGOLNE WARUNKI PRZEWOZU MIEDZYNARODOWEGO DOSTEPNE SA NA STRONACH WWW.LOT.COM LUB W BIURACH SPRZEDAZY PLL LOT S.A GENERAL CONDITIONS OF INTERNATIONAL CARRIAGE ARE AVAILABLE ON WWW.LOT.COM OR IN LO TICKETING OFFICES. KLIKNIJ NA PONIZSZY LINK, ABY WYSWIETLIC SWOJ PLAN PODROZY :
流石に焦って.サービスセンターにメールを投げてみる.
8月3日
Dear Sir or Madam: This is F-Name.S-Name . ( BILET: LO/ETKT 080 2112616824) I saw your e-Mail about FLIGHT LO 533 23SEP IS CANCELLED. Now I live in Japan, and I can't call your call center. Could you tell me what to do. Sincerely,
8月5日に返事キタヨーーーー
This is to confirm, Lot Polish Airlines does not operate Warsaw Budapest morning flight anymore, we can offer you the same date departure though. Please refer to the itinerary enclosed and let me know if you accept the change, so we update your ticket accordingly. Very best regards Lucyna
morning flightもってネーのかよ.
にしてもaccordingly「しかるべく」って難しい単語使いやがるな....
8月6日
Dear Mr. F-Name, This is to advise, Lot Polish Airlines has cancelled morning flight from Warsaw to Budapest, in this case we can offer you latest connection. Please find enclosed the itinerary, and let us know if you accept the change. Very best regards Lucyna
すみません,即レスしないとフォローメールがくるんですね.
8月6日にメール返したよー
Dear Lucyna. This is F-name. Thank you for your prompt response. Of course , I accept the change. But I hove to move from Krakow to Budapest before lunch. Could you offer an alternate flight? Sincerely,
翌7日に返事来たよー
Hello, We can offer you departure out of Krakow the day before which is 22Sep 09 . There are two possibilities departure Krakow at 6.00am - transit in Warsaw- arrival time to Budapest 8.50am or departure Krakow at 2.25 pm - transit in Warsaw - arrival time to Budapest 6.50pm Please let me know which option is suitable. Very best regards Lucyna
ちょっとまて,22日に飛んじゃうとおいらの今回の旅の目的のアウシュビッツに行けないじゃん.
クラクフ24時間滞在しないとか,行く意味ないじゃん
ここはビジネスマンっぽく仕事の用事だかた,なんとかして欲しい的な返答を....
8月7日
Thank you for your offer. Unfotunally, I have a plan at 22Sep 09 in Krakow. And I reserved my hotel at krakow at this day. If I move 22Sep 09, I had to pay fee to hotel. I reserved no cancel plan. : ( I would like to know your flight schdules at 23Sep 09 which take me to Budapest as soon as I can. Sincerely.
8月10日
Hello, The only connection we can offer is, 23Sep afternoon's departure out of Krakow, arrival time to Budapest is 18.50 ( please refer to the enclosed itinerary) . In case if you are not able to accommodate this flight into your schedule, the ticket will be authorised for refund. Very best regards Lucyna LOT POLISH AIRLINES STAR ALLIANCE MEMBER DATE 10AUGUST09 64 YORK STREET BOOKING REF ZBPWYJ SYDNEY AUSTRALIA YOSHIMURA/TAKASHI MR TELEPHONE: TBA SERVICE FROM TO DEPART ARRIVE -------------- ------------------- --------------------- -------- ------- LOT POLISH AIRLINES - LO 3912 WED 23SEP KRAKOW PL WARSAW PL 1425 1515 NON STOP BALICE F.CHOPIN EQUIPMENT: EMBRAER 170 RESERVATION CONFIRMED - E ECONOMY LOT POLISH AIRLINES - LO 531 WED 23SEP WARSAW PL BUDAPEST HU 1735 1850 NON STOP F.CHOPIN FERIHEGY EQUIPMENT: EMBRAER 170 RESERVATION CONFIRMED - Q ECONOMY RESERVATION NUMBER(S) LO/HEVT6 )
なんてこった....
8月10日
Thank you for your information. I need some more time to make a decision. And I arrange my schedule so that I can use your offer. I get someone something concrete by 14.Aug (JST) Sincerely.
8月11日
please contact our office as soon as you are able rearrange your schedule. Best regards Lucyna
困った時のヤホーじゃなくて...HISに電話して夜行列車の手配をしてるか聞いてみたら,してると言うじゃないですが.
ドイツ鉄道の22:15発-翌8:32着のチケットが予約出来ますか?って言うと出来るらしい.
なら飛行機より,夜行列車の旅の方がしゃれてるんじゃね?
ってことで,
In spite of your good service , I could not rearrange my schedule. I decided to use overnight train. Unfortunately, I would like to get my airfare refunded.
でいまここ.
*1:http://www.poltran.com/pl.php4 このページはphp4でかかれてるのかPerlなのか....